Terms and Conditions – Ayah Network

Ayah Network's terms and conditions

Once you decide to get registered for Regular classes, you have to pay the monthly fee in advance after trial classes.
Monthly Payment will be payable in the 1st week of each month from the date you get registered with Ayah Network.
If you have any issues about the late fees or any concerns about payments then please contact your course coordinator as soon as possible so that your lessons are not stopped.
Ayah Network reserves the right to stop the classes if the payment is overdue for more than 7 days without any notice or excuse.
Please note that your subscription is for the total class hours in one month as a result your teacher is not requested to do extra classes if your total class hours/ number has finished before the end of the month. ( Example, If it has been agreed that you will do 4 classes per month on Saturdays, sometimes it happens that there are 5 Saturdays in one month. In that case, the 5th class will be canceled)

If you notify your teacher or the course coordinator at least 2 hours before the class about your Leave/ absence, you’ll be given a makeup class on another day/ time by the adjustment of your course coordinator
Ayah Network teachers can provide a maximum of 4 makeup classes in a month ( more missed classes will be considered as Absent )
If you don’t inform and remain absent from your lesson without notice, your class will be marked as absent and there will be no make-up for it (except in case of emergency).
Your class timing can be changed on your request anytime 24/7 at your convenience ( In case the new timings are not suitable with your current teacher, your course coordinator will provide another teacher for you )
Ayah Network holds the right to cancel the classes if any student remains absent from classes for more than 10 days without any prior notice. Refund requests will also not be entertained in such cases.
There is no refund for missed classes, however, the student can take make-up classes for missed classes, if he has sent a prior notice to the teacher.
If the student attended late to his class then the teacher is not required to give the remaining time of the student’s class as online classes work clockwise and we can not ask the students who are next to wait for their classes because the previous student was late.

Your teacher will be online in the classroom waiting for you to join in the determined class time, please make sure to be ready 5 minutes before the class to avoid any waste of time.
In rare circumstances, a teacher might miss a class (e.g., due to an electric outage, or a medical emergency) in such cases, if a teacher is late for the class, the student should contact the teacher on the class group and inform her/him that they are online. The teacher will make up for any missed time or class.
If the teacher is often late or misses classes, kindly contact your course coordinator in the group.

We care about the security of our students, Ayah Network keeps the privacy of both students and teachers. All personal information is considered secret information that no one has the right to know, copy, or use in any way.
As a student, you are requested not to share your contact information like phone number, Email address, Social Media account, credit card information, etc. with any teacher. Ayah Network will be not responsible in case of misuse.
Teachers are also not allowed to ask for or share their contact numbers, email addresses, or Social Media accounts with students or parents, if anyone does so, please inform us urgently.
Please don’t discuss payment arrangements, fee charges, or anything extra with the teachers. In these cases, contact the Admin through call, Admin Skype, Email, or WhatsApp.
it’s not allowed to study with your teacher out of the Academy. (Only in the Academy)
If you want to recommend your friends or anyone to enroll with us, kindly, please inform the course coordinator/admin directly, and not the teacher